My phone number is already verified on a different account. What should I do?
If your phone number is already verified on a different account, please contact our customer support team for assistance. We will investigate the issue and help you resolve it as quickly as possible. To assist us with the investigation, please provide your phone number and the email address associated with the account that your phone number is currently verified on.
We take the security of our users' accounts very seriously, and we strictly prohibit the maintenance of multiple accounts on our platform. This policy helps us ensure the security and integrity of our platform, and we appreciate your cooperation and understanding in this matter.
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I no longer have access to the phone number I previously provided. What should I do?
If you no longer have access to the phone number you previously provided, please contact our customer support team for assistance. We understand that circumstances can change, and we will do our best to help you verify your account with a new phone ...
How long does it take for account verification?
After you have submitted all of the required information, the verification process may take between 3-7 business days. We strive to complete all account verification requests as soon as possible. The above timeframe is contingent on all submitted ...
How do I verify my account on Fortune Coins?
Follow the steps below to begin the verification process: To begin the verification process, you must be logged in to your account https://www.fortunecoins.com/ Please have the following documents prepared: - Your Government Issued ID - A bank ...
Fortune Coins is not available in Michigan as of February 1st , 2024
As Of February 1st, 2024, Fortune Coins will not be available for players residing in Michigan. If you reside and/or Login from Michigan and opened an account prior to January 10th 2024, your account will be permanently closed on February 1st, 2024 ...
How can I close my account?
If you wish to close your account, please open a ticket by selecting one of the options on our customer support portal support.fortunecoins.com and select "Close my account" option from the dropdown list.