My Cash App statement is wrong!
We have received several reports of Cash App possibly combining multiple charges into one charge without our payment providers' consent, possibly for your convenience. Please be assured we have checked with our payment providers and have been assured that the only charges sent to the bank were those that are visible on your account. Any changes made to your statement after the fact were done solely by Cash App and are not related to Fortune Coins or our payment providers.
If you have been affected by this issue, please contact Cash App directly to request clarification as to the reasoning behind their actions.
Why is my Cash App payment getting declined?
Due to a an error on Cash App causing Cash App users to receive incorrect notifications, we are not currently accepting payments via Cash App until Cash App have resolved the issue. Currently, we are not accepting payments through Cash App due to an ...
How can I redeem my prize on Fortune Coins?
To redeem your cash prize, click on the icon in the top right corner of the screen and select “Redeem” from the drop list. Choose how many Fortune Coins you want to redeem and click on “Proceed.” If you’re doing this for the first time, you’ll be ...
My account is blocked because I entered an incorrect password. What should I do?
We may sometimes block your account if you’ve typed in a wrong password. Don’t worry, as this is just a temporary security measure. Once your account is no longer blocked, you’ll be able to log in again, providing that you use the correct email and ...
What is the difference between Gold Coins and Fortune Coins?
The main difference between Gold Coins and Fortune Coins is that the former can’t be redeemed for cash prizes. They are just a virtual currency that you buy to play the games on the website. Fortune Coins are added to your balance for free with ...
I cannot log in to my account. What should I do?
If you are having issues accessing your account, it’s possible that one of the following things has happened: You have forgotten your password — To reset the password, click on Forgot Password in the login screen and follow the instructions to set a ...