Fortune Coins Support

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Activity overview

Latest activity by Fortune Coins Support
  • Fortune Coins Support created an article,

    I want to close my account

    If you wish to close your account, please open a ticket either by sending us an email to support@fortunecoins.com or by selecting one of the options on our customer support portal support.fortuneco...

  • Fortune Coins Support created an article,

    Responsible Social Gameplay

    We have implemented account options to help you enjoy our games safely and responsibly.https://www.fortunecoins.com/responsible-social-gaming Here are the available options: Account Time-OutIf you...

  • Fortune Coins Support created an article,

    Known Bugs

    As in all complex systems, our system can have bugs as well. Users are more than welcome to report any bugs that they may encounter. If you help us discover a new bug you may receive compensation f...

  • Fortune Coins Support created an article,

    Where can I read the Website's Terms and Conditions document?

    You can review our T&C (Terms and Conditions) here. 

  • Fortune Coins Support created an article,

    Are the games on Fortune Coins fair?

    Our games come from only the most reputable social casino software providers known for offering products that have been tested for fairness.

  • Fortune Coins Support created an article,

    I cannot log in to my account. What should I do?

    If you are having issues accessing your account, it’s possible that one of the following things has happened: You’ve forgotten your password — To reset the password, click on Forgot Password in th...

  • Fortune Coins Support created an article,

    Can I transfer points between Gold Coins and Fortune Coins balances?

    Since Gold Coins and Fortune Coins are different currencies that work independently, you won’t be able to transfer points from one balance to the other. 

  • Fortune Coins Support created an article,

    How to contact our customer support?

    You can contact our Support Team by clicking on the Contact Us button located at the top right of the homepage. From there, Select the issue from the drop list, input your email and address, and ty...

  • Fortune Coins Support created an article,

    How can I redeem my prize on Fortune Coins?

    To redeem your cash prize, click on the icon in the top right corner of the screen and select “Redeem” from the drop list. Choose how many Fortune Coins you want to redeem and click on “Proceed.” I...

  • Fortune Coins Support created an article,

    How do I complete a deposit on Fortune Coins?

    You can buy Gold Coins and receive FREE Fortune Coins by clicking on the “Buy/Free Coins” button at the top of the screen. This will take you to the Coins Store, where you’ll see all the available ...