Fortune Coins Support

I want to close my account

1. Frequently Asked Questions
2. ACCOUNTS

If you wish to close your account, please open a ticket either by sending us an email to support@fortunecoins.com or by selecting one of the options on our customer support portal support.fortuneco...

• Fortune Coins Support
• September 29, 2022 10:02
• Updated
• 3 followers
• 0 comments
• 1 vote

Responsible Social Gameplay

1. Frequently Asked Questions
2. ACCOUNTS

We have implemented account options to help you enjoy our games safely and responsibly.https://www.fortunecoins.com/responsible-social-gaming Here are the available options: Account Time-OutIf you...

• Fortune Coins Support
• September 30, 2022 15:24
• Updated
• 5 followers
• 0 comments
• -1 votes

Known Bugs

1. Frequently Asked Questions
2. GAMING PLATFORM

As in all complex systems, our system can have bugs as well. Users are more than welcome to report any bugs that they may encounter. If you help us discover a new bug you may receive compensation f...

• Fortune Coins Support
• July 11, 2022 21:55
• Updated
• 11 followers
• 1 comment
• 2 votes

Where can I read the Website's Terms and Conditions document?

1. Frequently Asked Questions
2. LEGAL

You can review our T&C (Terms and Conditions) here. 

• Fortune Coins Support
• October 06, 2022 22:59
• Updated
• 7 followers
• 0 comments
• 0 votes

Are the games on Fortune Coins fair?

1. Frequently Asked Questions
2. GAMING PLATFORM

Our games come from only the most reputable social casino software providers known for offering products that have been tested for fairness.

• Fortune Coins Support
• June 21, 2022 14:27
• Updated
• 5 followers
• 0 comments
• -1 votes

I cannot log in to my account. What should I do?

1. Frequently Asked Questions
2. ACCOUNTS

If you are having issues accessing your account, it’s possible that one of the following things has happened: You’ve forgotten your password — To reset the password, click on Forgot Password in th...

• Fortune Coins Support
• June 21, 2022 14:27
• Updated
• 15 followers
• 1 comment
• -11 votes

Can I transfer points between Gold Coins and Fortune Coins balances?

1. Frequently Asked Questions
2. GAMING PLATFORM

Since Gold Coins and Fortune Coins are different currencies that work independently, you won’t be able to transfer points from one balance to the other. 

• Fortune Coins Support
• June 21, 2022 14:28
• Updated
• 11 followers
• 0 comments
• 0 votes

How to contact our customer support?

1. Frequently Asked Questions
2. CUSTOMER SUPPORT

You can contact our Support Team by clicking on the Contact Us button located at the top right of the homepage. From there, Select the issue from the drop list, input your email and address, and ty...

• Fortune Coins Support
• September 27, 2022 17:27
• Updated
• 45 followers
• 7 comments
• -16 votes

How can I redeem my prize on Fortune Coins?

1. Frequently Asked Questions
2. PAYMENTS

To redeem your cash prize, click on the icon in the top right corner of the screen and select “Redeem” from the drop list. Choose how many Fortune Coins you want to redeem and click on “Proceed.” I...

• Fortune Coins Support
• June 21, 2022 14:28
• Updated
• 25 followers
• 0 comments
• -7 votes

How do I complete a deposit on Fortune Coins?

1. Frequently Asked Questions
2. PAYMENTS

You can buy Gold Coins and receive FREE Fortune Coins by clicking on the “Buy/Free Coins” button at the top of the screen. This will take you to the Coins Store, where you’ll see all the available ...

• Fortune Coins Support
• June 21, 2022 14:28
• Updated
• 8 followers
• 0 comments
• -4 votes