Known Bugs

As in all complex systems, our system can have bugs as well.

Users are more than welcome to report any bugs that they may encounter. If you help us discover a new bug you may receive compensation for Gold Coins and/or Fortune Coins. 

The following list comprises bugs reported by our users and is periodically reviewed by our engineering team. The fixes will be published in future releases

Bug 221 | Credits to Steven G.  -

Issue: Sound does not always play in the games on some old Android phone devices (mostly Moto G Pure) 

Bug: 222 | Credits to Giordan B. 

Issue: The verification email popup appears sometimes although users are already verified 

Bug: 223 | Credits to Chris R. 

Issue: Emily's Treasure - Game history is not showing Fish game transactions. 

Our response: This is a "by design" behavior. We will add a fish game transactions in the following game releases

Bug: 224 | Credits to Bob M,

Issue: Wheel of luck game - There is an option to press a "play button" without setting a play level is enabled and will result in an error

Bug: 225 | Credit to Will E.
Issue: Visual Bug - some random spins including winnings will be shown in FC but in fact, the spin really happened in GC
If you check your game history, it will tell you that the spin is in GC.

Bug: 227 | Credit Sarah J. 

Issue: Emily's Treasure game  - Player's bullets are not shot after the clicking for a few seconds and they have been shot altogether after 5-20 seconds. We can confirm that there is no balance loss. The bullets are going at once and will still generate potential winnings as they should. 

Bug: 228 | Credit Ken W.

Issue: Transaction History - Few players are experiencing a UI glitch where not all the transactions
are present in the Game's Transaction History, Regardless we can assure you that it's a visual glitch
only.

Bug: 229 | Credit Samantha A. 

Issue: Emily's Treasure game - When exiting the game, in some rare cases the balances shown in the lobby do not reflect the last few seconds of gameplay. So if a user made several shots, the cost of these shots or their potential winnings will not be reflected in the balance shown in the lobby.  When opening any game from the lobby or re-logging in, the current balance is shown. The issue is on the "user interface" side. The correct balances are saved in the system but not shown correctly in some rare cases in the lobby and refreshed only when entering a game again. 

Bug: 230 | Nicole S. 

Issue: Phone verification popup - on certain phone devices, the confirmation message is overlapping the "change your phone number" link